General Questions

1What is the difference between a Presta and Schrader valve
The difference between the two most common bicycle tires are easy to compare. The schrader valve is similar to that of a car where as presto valves look more like a pin head.

Repair Questions

1What comes in the iRide Tune-Up Service
tune-up includes going over brakes, gears, truing wheels, adjusting hubs, lubing areas or cables that need it, and checking the overall mechanics of the bicycle. The service costs only $50.00. Parts if needed, will be installed for the cost of the parts and additional labor.
2What is the turn around time on a Tune Up?
Turn around time is 24 to 48 hours unless we need to order parts, then it can take a little longer.

Online Shop Questions

1How soon will I receive an item after I order it?
We ask for up to two weeks for delivery on some items that are larger but we try to mail every order out within 1 business day. If you need expedited chipping, just call the store and we can work with you.
2What is your return policy
All sales are final, but we are understanding of special circumstances. If an item arrived damaged, or not as expected, please contact us and we will work with you.